LiveWell Program

We’re helping you to live a healthier, happier life with our wellness resource, WebMD. Click the tiles below to learn more about steps you can take to move forward with your wellness journey. And, check out this video for a quick overview of our program.

Step 1: Register with WebMD
Step 2: Complete a Biometric Screening
Step 3: Complete a Health Assessment
Step 4: Check Your Progress
Take Advantage of Online Tools and Resources

3 Ways to Access WebMD ONE

Single sign-on (partners only): Log in to PartnerConnect and click on the WebMD tile located at the top of the page or select WebMD under the Quick Actions links. On your first visit, enter basic personal information to create your account. On subsequent visits, you will be automatically signed in.

Go direct (partners/spouses): Visit webmdhealth.com/cintas. On your first visit, enter basic personal information to create your account. On subsequent visits, enter your username and password.

Via mobile app (partners/spouses): Download the Wellness At Your Side (WAYS) app and select Create Account. Enter cintas as the name of the organization sponsoring your enrollment, then enter basic personal information to create your account. On subsequent visits, simply open the app and enter your username and password.

Note: When creating an account, be sure you and/or your eligible spouse enter information that matches what is currently on file with Cintas for your benefits. For example, do not use nicknames and check that names are spelled correctly.

Step 2: Complete a Biometric Screening

IF YOU CHOOSE A LOCAL QUEST DIAGNOSTICS® PATIENT SERVICE CENTER

To schedule your appointment with Quest, you must go through the WebMD site and then follow the instructions shown below. If you schedule directly with Quest, you may be responsible for the full charges and your results may not be accepted. The deadline to complete your screening at a local Patient Service Center is August 29, 2025.

Enter your ZIP code, and choose from available Patient Service Center locations and click Continue.

Verify all appointment details are accurate and click Confirm.

Select a preferred Date and Time from those available and click Continue.

Once your appointment is scheduled, you will see the Confirmation screen. Click Back to Dashboard.

Here you can see your scheduled appointment. Click Download to Calendar to add the appointment to your calendar. If needed, you can also Cancel or Reschedule your appointment from this screen.

There’s no need to show your insurance card at your visit as it will be billed directly to WebMD.

How to Complete a Health Assessment

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Click on the My Health home page.

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Click the Health Assessment tile at the top.

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Complete the Health Assessment by August 29, 2025.

Note: The site will reflect completion of the Health Assessment immediately, but the reward for completing it will not be visible until you complete your Biometric Screening. Remember: You will not receive a 2026 premium discount if you only complete the Health Assessment.

Check Your Progress

To see which steps you’ve completed and whether you need to do anything else to earn the LiveWell premium discount, sign in to webmdhealth.com/cintas and click on the Rewards tile from the My Health tab.

You can expect to see your Biometric Screening completion reflected here within 10 days of completion. The Health Assessment will show as completed here immediately after you complete it, but the reward for completing it will not be visible until you complete your Biometric Screening.

Note: If you are unable to participate in the LiveWell Program due to medical or religious reasons, you may qualify for an opportunity to earn the same premium discount through an accommodation form. The deadline to complete and submit this form is August 29, 2025.

If you need an accommodation form, we recommend that you reach out to WebMD by August 1, 2025 to allow enough time to complete any necessary steps by the August 29, 2025 deadline.

UNDERSTANDING THE WEEKLY PREMIUM DISCOUNTS

You and/or your eligible spouse must be enrolled in a Cintas medical plan for 2026 to receive the premium discounts shown below.

* Both the Biometric Screening and the Health Assessment must be completed to receive the full weekly premium discount in 2026. If you only complete the Biometric Screening, you will receive a $10/week premium discount in 2026. If you only complete the Health Assessment, you will receive no premium discount in 2026.

Take Your LiveWell Journey to the Next Level

Along with the Biometric Screening and Health Assessment, we encourage you to take advantage of the following WebMD resources that are available at no cost to you:

WebMD Health Coaching: Work on your health and wellbeing goals in a safe, judgment-free space. Through one-on-one sessions, a health coach can inspire you to pursue your health goals, motivate you to keep moving forward and educate you every step of the way. WebMD Health Coaches are trained professionals who can make a difference in every part of your life. Plus, it’s free, convenient and confidential. Schedule a session on the WebMD ONE platform or call 800.926.5455.

Daily Habits: Daily, self-guided courses encourage long-term behavior change. Work toward your goals one day at a time. This mobile-first experience makes it simple to set a goal and watch your progress. Daily Habits, powered by WebMD ONE, uses behavioral science to help you stay motivated, achieve real results and be confident that your health is headed in the right direction.

Media Library: Explore an array of wellness videos for you and your family, including fitness classes, meditation sessions, recipe demonstrations, engaging mental health podcasts and much more.

Device and App Connection Center: Sync a fitness device or app to automatically track and upload your activity. Visit the WebMD ONE platform for a step-by-step guide.

QUESTIONS?

Your wellness resource, WebMD, is here to help!

  • Click Contact Us at the bottom of the WebMD ONE site and send a message to WebMD Customer Service.
  • Call 800.926.5455, Monday – Friday, 8:30 am to 8 pm ET.